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Mine Güngör Design webshop terms and conditions

These terms and conditions contains the terms and conditions (hereafter the "Agreement) of the use of Mine Güngör Design webshop, www.minegungor.fi and www.minegungorart.com and www.minegungorart.fi (hereafter the "Webshop") owned by Mine Güngör tmi Business ID 2794696-3 Nilsiänkatu 10 A FI-00510 Helsinki, Finland tel +358451288908, minegungorart@gmail.com. When a person (hereafter the "User") orders product or products (hereafter the "Products") from the Webshop the User agrees to be bound by the Agreement. All prices include VAT. We reserve the right to change prices and delivery costs law.

The use of the Webshop

The User must be eighteen (18) or older to order Products from the Webshop

Products can be ordered from Webshop by moving them to the shopping basket and paying the content of the shopping cart checkout service. All customer data is treated confidentially. The User warrants that the information provided during the ordering process is true and correct.

Payment Methods
Payment by bank

Checkout Finland Oy (2196606-6) transmits the payment to the merchant. You have access to all the Finnish banks' payment buttons, which means you can pay with Nordea, OP Bank, Säästöpankki, POP bank, Danske Bank, Handelsbanken, S-Bank, the Bank of Åland and Oma Säästöpankki. The payers account statement will show Checkout Finland Oy as the receiver of the payment. The payment will be transferred to the merchant by Checkout Finland Oy.

Payment by credit card

Payments by Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard cards are available. Card payments are made safe by Nets SSL-secured payment method. The Webshop or Checkout Finland Oy has no access to your card information. No card information is stored in our systems. Verified by Visa and MasterCard SecureCode verification are enabled if active on your card.

This Webshop uses services provided by Checkout Finland Oy(2196606-6) for card payments. The Webshop works as a marketer of products and services, as well as a supplier of products to the customer. The Webshop is responsible for the statutory trade-related and self-determined obligations. With credit card payments, the trade is between the client and Checkout Finland Oy. Checkout Finland Oy is responsible for the obligations and claims related to card payments. Checkout is shown on the payers card invoice and transmits funds paid by the customer directly to the merchant.

Payment by Paypal also possible

See http://www.paypal.com concerning the conditions of paying by PayPal.

Ordering and payment confirmation

After the User has placed an order at the Webshop the User will receive a confirmation email from Mine Güngör Design. Make sure that you return to the page at final stage after payment. The said confirmation e-mail will be sent to that e-mail address as provided by the User in the respective order. Please check up all your email boxes as the message can be filtered to any of your mailbox files!

Delivery methods and expenses

Your Products will be shipped to you according to selection at the delivery and payment method selection page. We ship orders by registered (eg. Postal packages) or unregistered deliveries. The shipping fees can be seen in the shopping basket page separately for each Product.

Delivery time

The most common delivery times in Finland are according to Agreement and depending on the delivery method. Processing and shipment will be within 5 business days after receiving the payment. Post's delivery times vary between 2-4 business days inside Finland and EU. Delivery times to other countries depend on the destination country, customs and other local factors. Further delivery times are announced in the context of product options. We are not responsible for delays caused by delays of the shipment method or indirect damages caused by force majeure.

Provided that Product delivery will delay significantly, customer service will contact User via the email as provided in the purchase order by the User.

In case the Product has not arrived and the User has not been contacted by customer service, the User is recommended to contact Mine Güngör Design.

Cancellation and product returns
The User has the right to cancel the Products in accordance with the Consumer Protection Act within 14 days after the User received the Products. To the cancellation notification, you should mark your name, address, order date, product, and it should be sent by e-mail or by post minegungorart@gmail.com below the return address. Item must be returned by mail within 14 days of cancellation of the notification in its original condition and original packaging. Return costs are the responsibility of the User. Attach a copy of the notice of cancellation in connection with the products return. If the products are used, we reserve the right to charge depreciation.

Return address:

Mine Güngör Tmi c / o Taajuusvarjostin
Nilsiänkatu 10 A FI-00510 Helsinki, Finland

Exceptions to the right of cancellation and product returns

Right of cancellation and return does not apply to prepared or altered product. Right of cancellation and return does not apply to the goods supplied in sealed, whose seal has been broken. Right of cancellation and return does not apply to perishable or rapidly aging products. Right of cancellation and return does not apply to the following hygiene products: earrings
Unclaimed package
Redeem Failure is not the same thing as the cancellation and return. Unclaimed package, without notice of cancellation or return has been made, we charge a fee of EUR 20.

Troubleshooting

If the product is lost or damaged during transport or is otherwise responsible for your order, you need to report an error later than 14 days after the writing of Right of cancellation and Returns section above address, or by calling the above telephone number. If the package is damaged in the mail, must be made immediately claim with the Post.